How to Participate
We want to count you among the many hundreds of satisfied customers that have chosen our services. With Resort America you can be assured of individual attention and high caliber applicants.

The properties that are best suited for the program are resorts or vacation facilities that can provide participants with housing facilities and three meals a day (or an equivalent food stipend). You can begin looking at staff right away and getting started couldn’t be easier!

1. Let us know your needs
   If you have not done so already, call us to set up your account and begin the staffing process online. Simply call Nicole Carpenter at (800) 284-3572 or email her at ncarpenter@aifs.com. If you prefer, complete the enclosed Staff Requirement Estimate and Customer Profile and mail it to us or fax us at (203) 399-5463 and we will contact you.
   
2. Your request receives immediate attention
   One of our placement staff will immediately review your requirements and become your personal Account Representative. Your needs are updated and tracked on a regular basis.
   
3. Review applications
   Hundreds of applications are received from our overseas offices each week. We will regularly review and select applications for you as soon as candidates apply who meet your requirements. Applications are held for your exclusive consideration and are posted on your Resort America account website or sent to you via fax. You also have the option of selecting them directly by browsing our available applicant pool.
   
4. Make your selection
   You make the final hiring decision. Simply select your participants online or call us with your employment dates and arrival preferences. We will then inform your new international staff of their placement information. You may begin your pre-arrival correspondence with your staff right away.
   
5. On-going communication
   As the recruiting season progresses, we will stay in touch for any further needs you may have or assistance you may require. And we encourage you to create and continue ongoing correspondence with your international staff via resort brochure and policies.
   
   Once you have hired your first staff member, we will provide you with the following helpful information:
   
   Administrator's Handbook
   This handbook gives complete details on program components such as flights, insurance and program support as well as tips on successful management of international staff.
   
   Participant Handbook/Newsletters
   We will provide you with the same material our participants receive to ensure that you are properly informed.
   
   Online Access to Your Account
   You can check on the status of your account and access information such as flight arrival times and staff contact details.

Ready to get started? Click here to complete the Resort Profile.